How can we
help you?
General
App for Slack Configuration
Conductr AI is the easiest way for developers to monitor and resolve errors early in the dev cycle. Monitor, diagnose, and prioritize errors from the whole CI/CD environment on a single platform.
Our Slack App brings error notifications and weekly reports into the channel of your choice.
You’ll be notified each time a new error happens in one of your environments, and if that error comes back in a later deployment, you’ll get notified once again.
To get started, sign up for a Conductr AI account.
Go to the configuration page for your project and choose one of the environments eg. Production
Under Notification, please select App for Slack and click the button beside it to authorize and add our app to your Slack workspace.
Once you’ve authorized the app, choose the channel you want our application to use:
If you want to test the integration, click the Test Webhook button.
Then click Save Changes.
You can choose a different channel for each of your application’s environments or have each environment report to the same channel – it’s up to you!
You’ll also receive a weekly report for each environment. If you want to disable that, uncheck Receive Weekly Update Notification.
How can Conductr AI help increase software developer velocity?
Conductr AI was built with developer productivity in mind. Everything we do and every feature we will release in the future will be increasing the individual and developer team’s velocity. Aside from error analytics (detecting, diagnosing, and reducing the time it takes to do a root cause analysis), Conductr AI has many features that will benefit software developers.
How can Conductr AI help me reduce technical debt?
Technical debt is a function of a lack of resources, mainly developer time. By reallocating the time a developer spends on finding and resolving errors, you can address your technical debt in a much shorter time. Conductr AI focuses on increasing developer velocity, which allows you to focus more on what is needed instead of keeping up with production errors.
How can Conductr AI help me reduce the number of errors in my production system?
Conductr AI is designed to detect critical errors earlier in the development cycle, preventing them from reaching production. You will get notified about errors in your CI/CD environments as they occur in real-time. This way, you can ensure that none of the errors detected and resolved in your QA or UAT environment will make their way into production.
How can Conductr AI help me with onboarding new software developers?
By integrating with your ticketing system and tracking the average time it takes to resolve a ticket, we can help you discover what gaps a new developer has and highlight them. The Conductr chat can be used to answer questions about the product and platform in real time, making onboarding smoother and more self-sufficient for new team members. This way, they can get instant clarity and get them up to speed. We have seen up to a 47% reduction in onboarding time.
How easy is it to start sending error logs to Conductr AI? Is any code instrumentation required?
No code modification is required. You can start sending error logs by installing our logger/package, adding the configuration to your app’s settings, and we’ll be monitoring your application within a couple of minutes. It’s that easy!
How will I know if there is an error in one of my applications?
Once Conductr AI is integrated, you will get a notification via your channel of choice. We support Slack, Microsoft Teams, email, and any integration using webhooks.
Is Conductr AI suitable for an enterprise software development team?
Yes. Conductr AI can help enterprise teams increase their effectiveness and efficiency by detecting, diagnosing, and resolving critical errors early on in the software development lifecycle of a web application or service. Another significant advantage for enterprise teams is Conductr AI’s ability to highlight experience gaps and provide insights into what tickets and stories need attention from software development managers.
Is Conductr AI suitable for freelance developers and consultants?
Yes. Conductr AI was started when our CTO Marwan got tired of juggling multiple tools to detect, diagnose, and resolve errors in his application. He built Conductr AI to streamline his workflow, and after experiencing a dramatic boost in productivity, he decided to develop it further and turn it into a product. Many of our earliest users have been freelancers and consultants who face the same pain points. If you often find yourself buried in log files, Conductr AI was built with you in mind.
Is Conductr AI suitable for small software development teams?
Yes. Conductr AI can help small software development teams spend less time resolving errors and more time building business-critical features. Another benefit of using Conductr AI in your software development lifecycle is its ability to highlight inefficiencies with ticket and story distribution and detect errors early on local development machines.
My log file contains so many errors that I have lost track of them. Can Conductr AI help me with this?
Yes — that’s exactly what Conductr AI is built for.
Our platform uses advanced AI and machine learning to automatically bucket related errors together, helping you cut through the noise by bucketing errors. Bucketing errors is key in providing a single root cause instead of sifting through hundreds of individual error messages. You’ll see a single root cause and how it propagates across environments in your CI/CD pipeline.
Moreover, Conductr AI also tracks errors across different development environments — from dev to staging to production — and instantly flags any new, previously unseen issues.
This gives you instant clarity so you can focus on fixing the real issue — not chasing symptoms.
Who is Conductr AI for?
Conductr AI is for anyone who wants to monitor errors from local to production and get Root Cause Analysis. Whether you’re building web applications or services, use it for your front end or back end; Conductr AI is for you. By connecting error logs, ticketing data and CI/CD (DevOps) systems, and code repository. Conductr AI aims to increase developer productivity and developer velocity so that you can focus on what you can do best – building business-critical applications.
Why did you build Conductr AI?
Conductr AI was built to streamline development workflow and minimize context switching between multiple platforms to detect, diagnose and resolve errors in applications. Our CTO Marwan started to build and productize the application when he experience a dramatic boost in his productivity.
As software engineers, we understand how crucial it is to catch new errors before they reach production and impact your users. Not all errors carry the same weight — some require immediate attention, while others can wait. What we’ve learned is that first-time errors are often the most business-critical. That’s why Conductr AI is designed to surface new, previously unseen issues and give you all the necessary context in one place. Instead of digging through logs, you get instant visibility & insight — allowing your team to respond quickly and deliver a better user experience.
On average, developers spend up to 40% of their time just gathering context around an error — not fixing it. Conductr AI eliminates that friction by automatically bucketing related errors together, helping engineers and team leads focus on what matters. Our AI-powered root cause analysis uncovers patterns across environments, cutting through noise and making it easy to take action without writing complex queries.
Product
Do we need to replace our existing application and performance monitoring solution if we choose to use Conductr AI?
Not at all. One of the strengths of Conductr AI is that it works alongside your existing monitoring tools — no need to rip and replace.
You can continue using the tools your team already knows and loves. Conductr AI adds another layer of intelligence: it notifies you when a new, critical error is detected and delivers the context you need to understand and resolve the issue.
How can I get started with Conductr AI today?
You can start using Conductr AI in four easy steps:
- Sign up for Conductr AI by clicking here or using the Sign Up button above
- Install one of our packages for your language of choice. We support many different languages and also provide a REST client.
- Connect your ticketing system (GitHub, Azure DevOps, Jira or others)
- Integrate your build environments
How can Conductr AI help me?
Conductr AI’s platform can help you eliminate a significant portion of waste when it comes to detecting, diagnosing, and finding the root cause of errors across your development and deployment environments. Conductr AI will also assist you in unlocking the full potential of your software development team and help you see the areas of improvement for each team member.
How does Conductr AI work?
Conductr AI analyzes your application’s error logs and helps you identify, diagnose, and resolve errors before they are visible to your end users.
Is Conductr AI reliable? Does Conductr AI provide high availability?
Yes. Conductr AI is running on Windows Azure. Windows Azure services and applications are highly available and distributed across all continents in the world.
What CI/CD (DevOps) systems does Conductr AI support?
We support all major CI/CD systems, ensuring seamless integration with your existing DevOps workflows.
What logging frameworks does Conductr AI support?
Conductr AI supports Serilog, NLog, and log4net out of the box.
What programming languages does Conductr AI support?
We currently support .NET, Javascript, NodeJS, Python, and all other languages via REST client.
What ticketing systems does Conductr AI support?
We integrate with Jira, Azure DevOps, Asana, Trello, and others via ticket import.
Security
Is Conductr AI secure?
Absolutely. Every error logged from your application is sent to Conductr AI through a secure HTTPS connection. The Conductr AI application runs on HTTPS only. Your error logs are stored in data centres compliant with Canadian privacy laws, which are some of the strictest in the world. You can be sure that your data is kept safe at all times.
We follow industry best practices to ensure your data is protected at every level — from infrastructure to application. We’re proud to be SOC 2 compliant, which means our internal systems, policies, and controls have been independently audited to meet strict standards for security, availability, confidentiality, and privacy. This gives you confidence that your data is handled with the highest level of care.
Is your Conductr AI looking at my application’s source code?
No, Conductr analyzes your most recent commits and pull requests to surface insights earlier and more often. Conductr AI inspects stack traces and other text in your application’s logs; it doesn’t require access to your application’s source code. When you integrate Conductr AI with your build server, that tells us when you’ve produced a new build or released it to a new environment, but it doesn’t show us your commits.
Why should I protect my API key?
You should never share your API key with anyone outside your company (even with Conductr AI’s team). API keys authenticate and authorize access to Conductr AI’s API.
